Does €1 rental include all card-payment charges?
No. It refers to monthly rental per eligible terminal. Card-processing rates, per-transaction charges and any other agreed fees are separate. Your written quote confirms eligibility, any applicable taxes and the complete charges before you commit.
Can the machines work outside without the hotel’s Wi-Fi?
Dojo Go supports 4G as well as Wi-Fi. Mobile reception at each service area matters, so coverage and the proposed setup need to be checked. A portable terminal should still be protected from rain and unsuitable conditions.
Can you help if we are still in a contract?
Yes. We can review your costs and discuss whether support with cancellation charges is available for your switch. Any contribution and its conditions must be agreed in writing before you cancel your existing provider.
Do we need a statement before requesting a callback?
No. Leave your business name, contact name and number. A statement is useful later for a proper comparison, but is not needed for the first conversation.